Privacy policy

đź”’ Privacy Policy

1. Introduction

Creative Mullumbimby Inc. (ABN:55 144 588 128), aka Creative Mullum, is committed to protecting the privacy of personal information we collect and hold. We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 to the extent that they apply to our organisation. This policy outlines how we manage your personal information.

2. What is Personal Information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

3. Collection of Personal Information

We only collect personal information that is reasonably necessary for, or directly related to, our functions and activities as a not-for-profit, incorporated association focused on promoting arts and culture in Mullumbimby.

Types of information we may collect:

  • Contact Details: Name, email address, phone number, and postal address.

  • Membership/Supporter Details: Membership status, donation history, and event attendance records.

  • Website Usage Data: Non-personal information about your computer’s IP address, browser type, and pages visited, usually collected via cookies or analytics tools (see Section 5).

  • Sensitive Information (e.g., if you are applying for a position/role): If we collect sensitive information (e.g., health information, criminal record checks), we will only do so with your consent and if it is reasonably necessary for a specific activity (e.g., volunteer safety or grant application requirements).

How we collect it: We primarily collect personal information directly from you when you:

  • Become a member of Creative Mullumbimby Inc.

  • Subscribe to our newsletter or mailing list.

  • Register for an event, workshop, or competition.

  • Make a donation or purchase.

  • Contact us via email, phone, or website forms.

4. Purpose of Collection and Use

We collect, hold, use, and disclose your personal information for the following purposes:

  • To communicate with you about our events, news, and activities.

  • To manage your membership and process donations/purchases.

  • To meet our legal obligations as an incorporated association.

  • For direct marketing (e.g., fundraising appeals or event promotion) where you have consented, and we provide an easy opt-out.

  • To improve our services and website experience.

5. Website Data and Cookies

Our website may use cookies—small files stored on your device—to enhance your user experience and collect standard internet log information for statistical analysis (e.g., Google Analytics). This helps us understand which parts of the site are most popular and improve navigation. You can adjust your browser settings to refuse cookies, but some parts of the website may not function correctly.

6. Disclosure of Personal Information

We will not disclose your personal information to third parties unless:

  • You have consented to the disclosure.

  • The disclosure is reasonably necessary for a purpose related to our functions (e.g., providing information to an event venue or ticketing platform).

  • We are required or authorised by Australian law or a court/tribunal order to do so.

We will not sell, rent, or lease our membership lists or personal information to third parties.

7. Data Quality and Security

We take reasonable steps to ensure the personal information we collect, use, and disclose is accurate, complete, and up-to-date. We also take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure by using secure website practices (e.g., SSL certificates), physical security measures, and access controls.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request that we correct any information that is inaccurate, incomplete, or out-of-date. Please contact our Privacy Officer (details below) to make a request.

9. Complaints

If you believe that we have breached the APPs, or if you have any questions about this policy, please contact us first. We will investigate any complaint and respond to you as soon as reasonably practicable.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC).

10. Contact Details

Privacy Officer Creative Mullumbimby Inc. [Insert a specific email address, e.g., privacy@[your domain].org.au] [Insert a postal address]

⚖️ Website Terms & Conditions

These terms and conditions govern your use of the website at www.creativemullum.org.au (the “Website”), operated by Creative Mullumbimby Inc.

1. Acceptance of Terms

By accessing or using the Website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you must cease using the Website immediately.

2. Website Content and Intellectual Property

  • All content on the Website, including text, images, logos, graphics, and other materials, is the property of Creative Mullumbimby Inc. or its content suppliers and is protected by Australian and international copyright laws.

  • You may view and download the content for your personal, non-commercial use only, provided you keep all copyright and proprietary notices intact.

  • Any other use, including the reproduction, modification, distribution, transmission, or display of the content, is strictly prohibited without our prior written permission.

3. User Conduct

You agree not to use the Website to:

  • Post or transmit any material that is unlawful, defamatory, or constitutes a breach of another person’s privacy.

  • Interfere with or disrupt the operation of the Website or the servers or networks connected to the Website.

  • Gain unauthorised access to any portion of the Website, other accounts, computer systems, or networks connected to the Website.

4. Third-Party Links

The Website may contain links to third-party websites (e.g., for event ticketing or partner organizations). These links are provided for convenience only. Creative Mullumbimby Inc. has no control over and accepts no responsibility for the content, accuracy, privacy practices, or terms of any third-party website.

5. Disclaimer and Limitation of Liability

  • The information provided on the Website is for general informational purposes only. We make no representations or warranties, express or implied, regarding the accuracy, reliability, or completeness of the Website content.

  • Creative Mullumbimby Inc. will not be liable for any loss or damage of any kind arising from the use of the Website, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

6. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.

Membership

Join us to connect, collaborate, create and support the community.

Membership is $35 a year, and gives you access to quarterly networking events, workshops, artistic opportunities and more… 

BECOME A MEMBER